Hotel Awards
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2022
- Best Culinary Experience in Asia by Haute Grandeur 2022
- Most Unique Guest Experience in Asia by Haute Grandeur 2022
- Best Destination Hotel in China by Haute Grandeur 2022
- Best Hotel Service in China by Haute Grandeur 2022
- Best Resort Spa in Asia by Haute Grandeur 2022
- Best City Spa in China by Haute Grandeur 2022
- Best Health & Wellness Spa in China by Haute Grandeur 2022
- Best Hotel Spa in China by Haute Grandeur 2022
- Best Hotel Restaurant on a Global level by Haute Grandeur 2022
- Best Thai Cuisine in Asia by Haute Grandeur 2022
- Best Resort Restaurant in China by Haute Grandeur 2022
- Best Theme Restaurant in China by Haute Grandeur 2022
- Best Heritage Restaurant on a Global level by Haute Grandeur 2022
- Best Portuguese Cuisine on a Global level by Haute Grandeur 2022
- Best Resort Restaurant in Asia by Haute Grandeur 2022
- Best Theme Restaurant in Asia by Haute Grandeur 2022
- Best Chinese Cuisine on a Global level by Haute Grandeur 2022
- Best Wedding Cuisine on a Global level by Haute Grandeur 2022
- Best Food Styling_Presentation in China by Haute Grandeur 2022
- Best Hotel Restaurant in China by Haute Grandeur 2022
- Best Romantic Atmosphere on a Global level by Haute Grandeur 2022
- Best Cocktail Menu in Asia by Haute Grandeur 2022
- Best Cocktail Presentation in Asia by Haute Grandeur 2022
- Most Unique Experience in China by Haute Grandeur 2022
2021
- Loved By Guests Award 2021 by Hotels.com
- Best Destination Hotel in China by Haute Grandeur 2021
- Best Lifestyle Hotel in China by Haute Grandeur 2021
- Most Unique Guest Experience in China by Haute Grandeur 2021
- Best Hotel Service in China by Haute Grandeur 2021
- Best Health & Wellness Spa in China by Haute Grandeur 2021
- Best Resort Spa in China by Haute Grandeur 2021
- Best Signature Spa Treatment in China by Haute Grandeur 2021
- Best Spa Destination in China by Haute Grandeur 2021
- Best Thai Cuisine on a Global level by Haute Grandeur 2021
- Best Cocktail Menu in China by Haute Grandeur 2021
- Best Heritage Restaurant in China by Haute Grandeur 2021
- Best Resort Restaurant in China by Haute Grandeur 2021
- Best Resort Restaurant on a Global level by Haute Grandeur 2021
- Best Cocktail Menu in Asia by Haute Grandeur 2021
- Best Heritage Restaurant in Asia by Haute Grandeur 2021
- Best Portuguese Cuisine in Asia by Haute Grandeur 2021
- Best Theme Restaurant in Asia by Haute Grandeur 2021
- Best Hotel Restaurant in China by Haute Grandeur 2021
- Luxury Cultural Hotel - Country Win by World Luxury Awards 2021
- Luxury Oriental Spa - Country Win by World Luxury Awards 2021
- Best Food Styling / Presentation - Country Win by World Luxury Awards 2021
- Luxury Entertainment Restaurant - Country Win by World Luxury Awards 2021
- Luxury Heritage Restaurant - Country Win by World Luxury Awards 2021
- Best Cocktail Menu - Country Win by Worlds Luxury Awards 2021
2020
- Michelin Guide Hong Kong Macau-MICHELIN Plate 2021: Kam Lai Heen
- Michelin Guide Hong Kong Macau-MICHELIN Plate 2021: NAAM Thai Restaurant
- Business Award in Macau by Hotels.com
- Luxury Award in Macau by Hotels.com
- Spa Award in Macau by Hotels.com
- “Silver Award of the Macau Green Hotel Awards” by Macau Environment Protection Bureau
- Country Win in Luxury Cultural Hotel by World Luxury Awards 2020
- Country Win in Luxury Resort Spa by World Luxury Awards 2020
- Country Win in Outstanding Architecture by World Luxury Awards 2020
- Continent Win in Best Food Styling Presentation by World Luxury Awards 2020
- Country Win in Luxury Unique Experience by World Luxury Awards 2020
- Best Family Resort in China by Haute Grandeur 2020
- Best Luxury Hotel in China by Haute Grandeur 2020
- Best Resort Hotel in China by Haute Grandeur 2020
- Best Thai Cuisine on a Global level by Haute Grandeur 2020
- Best Asian Fusion in Asia by Haute Grandeur 2020
- Best Garden Restaurant in Asia by Haute Grandeur 2020
- Best Fusion Cuisine on a Global level by Haute Grandeur 2020
- Best Chinese Cuisine in China by Haute Grandeur 2020
- Best Hotel Restaurant in China by Haute Grandeur 2020
- Best Luxury Family Restaurant in China by Haute Grandeur 2020
- Best Beauty Spa in Asia by Haute Grandeur 2020
- Best Fitness Spa in China by Haute Grandeur 2020
- Best Luxury Spa in China by Haute Grandeur 2020
2019
- Excellence Award on Macau Energy Saving Activity 2019
- “Michelin Recommended” – NAAM Thai Restaurant by Michelin Guide Hong Kong & Macau
- “Michelin Recommended” – Kam Lai Heen Chinese Restaurant by Michelin Guide Hong Kong & Macau
- "Luxury Resort Spa - China" by World Luxury Spa Awards
- Best General Manager in China (Mr. Rutger Verschuren) by Haute Grandeur Global Awards™
- Best Resort Hotel in China by Haute Grandeur Global Awards™
- Best City Spa in China by Haute Grandeur Global Awards™
- Best Hotel Spa in China by Haute Grandeur Global Awards™
- Best Resort Spa in China by Haute Grandeur Global Awards™
- Best Fusion Cuisine in Asia by Haute Grandeur Global Awards™
- Best Restaurant Ambience in China by Haute Grandeur Global Awards™
- Best Asian Cuisine in China by Haute Grandeur Global Awards™
- Best Food Styling/Presentation in China by Haute Grandeur Global Awards™
- Best Resort Restaurant in China by Haute Grandeur Global Awards™
2018
- “Excellence Award of the Macau Energy Saving Contest – Hotel Group B“ & “Continuous Energy Saving Award – Hotel Group” by Companhia de Electricidade de Macau
- “Nomination of Global Restaurant Awards” – NAAM Thai Restaurant & Kam Lai Heen Chinese Restaurant by Haute Grandeur Hotel Awards
- “Nomination of 2018 World Luxury Spa Awards” by World Luxury Spa Awards
- “Quality Tourism Services Accreditation Scheme Star Merchant Award in Deluxe Restaurant Category” – Kam Lai Heen Chinese Restaurant by Macau Government Tourism Office
- “Quality Tourism Services Accreditation Scheme Star Merchant Award in Deluxe Restaurant Category” – Café Bela Vista by Macau Government Tourism Office
- “Quality Tourism Services Accreditation Scheme Star Merchant Award in First Class Restaurant Category” – NAAM Thai Restaurant by Macau Government Tourism Office
2017
- “Certificate of Excellence” by Tripadvisor
- “Hall of Fame” by Tripadvisor
- “Best Relaxation Retreat” by Haute Grandeur Hotel Award
- “Best Service Hotel” by Ctrip Travelers’ Top Spot Award 2016
- “Michelin Recommended” – NAAM Thai Restaurant by Michelin Guide Hong Kong & Macau
- “Michelin Recommended” – Kam Lai Heen Chinese Restaurant by Michelin Guide Hong Kong & Macau
- “Excellence Award of the Macau Energy Saving Contest – Hotel Group C” by Companhia de Electricidade de Macau
- “Silver Award of the Macau Green Hotel Awards” by Macau Environment Protection Bureau
- “Luxury Family Hotel – China” by World Luxury Hotel Awards
- “Luxury Spa Resort – China” by World Luxury Hotel Awards
2016
- “Quality Tourism Services Accreditation Scheme Star Merchant Award in Deluxe Restaurant Category” – Kam Lai Heen Chinese Restaurant by Macau Government Tourism Office
- “Quality Tourism Services Accreditation Scheme Star Merchant Award in First Class Restaurant Category” – NAAM Thai Restaurant by Macau Government Tourism Office
- “Guest Review Award” by Hotels.com
- “Rising Star Award” by Rakuten Travel Award 2015